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Telephony

◆ Current operational status of the CIDS/ZIH IT services
56 entries, newest to oldest

Wednesday, 14 October 2026 09:30:00

Maintenance, Self Service Portal, 14.10.2026, 09:30-12:00  

On October 14, 2026, maintenance work will be performed on the “Telephone” service tile of the self-service portal from 9:30 a.m. to 12:00 p.m. Entries in the “My entries in the telephone directory” …
Thursday, 01 October 2026 08:00:00

BEY - Network Outage (LAN/Wi-Fi/Telephony), October 01, 2026, 8:00 a.m.–12:00 p.m.  

Between 8 am and 12 noon, there will be several outages affecting the data network (LAN and Wi-Fi) and telephone services (hard and soft phones) in order to carry out necessary software updates. Two …
Wednesday, 16 September 2026 08:00:00

[UPDATE] Malfunction: WebEx (Softphone)

Resolved after 9h 0m
Wednesday, 02 September 2026 18:00:00

Maintenance: VoIP system, 02.09.2026 18:00-18:30  

On Wednesday, September 2, maintenance work will be performed on the VoIP system starting at 6:00 p.m. For approximately 30 minutes - barring unforeseen events - it will not be possible to log in to …
Monday, 29 June 2026 06:30:00

[solved] Issue: Softphone Login

Resolved after 3h 14m
Monday, 22 June 2026 08:00:00

HÜL - Rollout of new switches  

Once the data network upgrade is complete, the interim switches in the HÜL will be replaced with the latest models. This replacement will result in an outage of the data network (LAN and Wi-Fi) as …
Wednesday, 17 June 2026 10:30:00

Maintenance: APB – Replacement of pool switches on the ground floor, 17 June 2026, 10.30 am – 3.30 pm  

On June 17, 2026, the outdated hardware powering the PC pools in the APB is scheduled to be replaced. As a result, service disruptions (data network outages of up to 30 minutes at the respective …
Wednesday, 03 June 2026 06:00:00

Maintenance, VoIP System, June 3, 2026, all day  

On Wednesday, June 3, maintenance work will be performed on the VoIP system throughout the day. During this time, all VoIP phones will switch over to their respective backup servers multiple times. …
Thursday, 28 May 2026 16:00:00

Maintenance work public telephone service, May 28, 2026, 4:00 p.m. to 6:00 p.m.  

On Thursday, May 28, 2026, from 4:00 p.m. to 6:00 p.m., urgent security updates will be performed on the public telephone access devices. Due to redundancy, telephone service will remain available …
Tuesday, 19 May 2026 09:00:00

Maintenance: Upgrade RabbitMQ to v4.3, May 19, 2026, 9–10 a.m.  

The RabbitMQ cluster will be upgraded to version 4.3.x node by node on May 19, 2026, between 9 a.m. and 10 a.m. There should be no processing downtime during the migration. A malfunction of the …

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