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Friday, 24 April 2026 11:30:00

Service Desk: Office hours end at 11:30 a.m. on April 24, 2026  

On Friday, April 24, 2026, the Service Desk’s office hours (on site and by phone) will end at 11:30 a.m. Please send us your request via e-mail after that time.

Thursday, 23 April 2026 17:00:00

Service Desk: Phone support on April 23, 2026, available only until 5:00 p.m.  

On Thursday, April 23, 2026, the Service Desk’s phone hours will end at 5:00 p.m.

Thursday, 23 April 2026 12:00:00

Notice of Maintenance Work on the DMS, April 23, 2026, starting at 12:00 PM  

Maintenance work is scheduled for Thursday, April 23, 2026, in the DMS (installation of DMS updates).
Starting at 12:00 p.m. in the Q-System.
To avoid unpredictable side effects, we recommend that …

Thursday, 16 April 2026 16:00:00

Maintenance: DMS OS update, April 16, 2026, 4:00 PM – 7:00 PM  

The installation of the latest MS updates in the Document Management System is scheduled for Thursday, April 16, 2026, starting at 4:00 p.m.

The system will be unavailable during this time!

Thursday, 16 April 2026 08:00:00

Service Desk: Reduced on-site service April 16–24, 2026  

Due to operational reasons, the Service Desk’s on-site service will close at 3:00 p.m. from April 16, 2026, through April 24, 2026. We appreciate your understanding.

Wednesday, 15 April 2026 17:00:00

Maintenance Sharelatex: Migration to Open Source Version, April 15 2026, 5:00 p.m. – 7:00 p.m.  

The current version of Sharelatex is being migrated to a modified open-source version. All features will be retained and all data will be migrated.

Wednesday, 15 April 2026 16:00:00

[Update 4] Restriction: ShareLaTeX/Overleaf

Resolved after 187h 18m
Monday, 13 April 2026 18:00:00

Maintenance: Opal, 13-April-2026, 6–8 p.m.  

On Monday, 13-Apr-2026, OPAL may be temporarily unavailable between 6:00 p.m. and 8:00 p.m. due to unscheduled external maintenance work. Please plan your work accordingly. For any questions regarding …

Wednesday, 18 March 2026 09:00:00

Service Desk closed on March 18, 2026, from 09:45 a.m. to 2:00 p.m.  

For operational reasons, the Service Desk will close at 10:45 a.m. on Thursday, 5 March 2026. We will be available again from 2:15 p.m.

Thursday, 12 March 2026 16:00:00

Maintenance: OS update of the DMS (document management system), March 12, 2026, 4–7 p.m.  

On Thursday, March 12, 2026, starting at 4:00 p.m., the latest MS updates and DMS updates in the document management system are scheduled to be installed.

The system will be unavailable during this …


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