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◆ Current operational status of the CIDS/ZIH IT services
116 entries, newest to oldest

Friday, 07 August 2026 08:00:00

Service Desk: August 7, 2026; phone support begins at 9:00 a.m.  

On Friday, August 7, 2026, the Service Desk will not be available by phone until 9:00 a.m. We would appreciate your understanding.

Tuesday, 04 August 2026 08:00:00

Maintenance: VMware infrastructure, 4 August 2026, 08:00am – 04:00pm  

On Tuesday, August 4, 2026, extensive maintenance work will be performed on the VMware infrastructure from 8:00 a.m. to 4:00 p.m.

During this maintenance window, updates will be installed on all …

Friday, 17 July 2026 08:00:00

Closing of the media technology / equipment rental service on July 17, 2026  

For operational reasons, the media technology / equipment rental service will be closed on friday, July 17, 2026. We kindly ask for your understanding.

Friday, 17 July 2026 06:00:00

Maintenance, Matrix, Limited operations over the weekend, 17.07.2026 06:00 - 20.07.2026 06:00  

From July 17 to July 20, there will be service restrictions on the Matrix chat service due to a data migration to a new storage system. During this time, file uploads will not be possible. Files that …

Monday, 13 July 2026 08:00:00

Service Desk: Limited availability by telephone  

Due to staff shortages, the Service Desk is currently only available by telephone on a limited basis.

Friday, 10 July 2026 08:00:00

Service Desk: July 10, 2026; phone support available only until 3:00 p.m.  

On Friday, July 10, 2026, the Service Desk’s phone hours will end at 3:00 p.m. We would appreciate your understanding.

Tuesday, 07 July 2026 15:47:00

Outage: Share Latex / Overleaf - tex.zih.tu-dresden.de

Resolved after 20h 54m
Wednesday, 01 July 2026 16:34:00

[solved] Service disruption: The interim archive is currently unavailable

Resolved after 14h 20m
Wednesday, 01 July 2026 08:00:00

Service Desk: New office hours starting in July 2026  

Due to staffing shortages, the Service Desk will have the following hours starting July 1, 2026:

On-site:

Mon. - Thu.:

9:00 a.m.–12:00 p.m.

1:30 p.m.–3:00 p.m.

Fri.:

9:00 a.m.–11:30 a.m.

2:00 …

Wednesday, 01 July 2026 07:46:00

[solved] Issue: Sending emails from Opal

Resolved after 2h 7m

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