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Telephony

◆ Current operational status of the CIDS/ZIH IT services
56 entries, newest to oldest

Monday, 26 January 2026 13:00:57

Network interruptions due to switch migration (BAR, BIN, GLB, GOER, HEI, HUE, KRO, MER, MIE, M13, N60, N63, N67, N69, S7A, SCH, TIL, TOE, VG3, VMB, VVT, WHB, WUER, ZIN) January 26, 2026, 2:00 p.m. to 6:00 p.m.  

On Monday, 26.01.2026 between 2 and 6 p.m. the switches at KRO will be migrated to MSTP (Multiple Spanning Tree Protocol). During the migration, recalculations of the spanning tree may result in …
Wednesday, 21 January 2026 16:22:06

Passwortübertragung in Active Diretory Domänen (DOM, User) gestört

Resolved after 18h 6m
Monday, 19 January 2026 13:00:24

Network interruptions due to switch migration (BAR, BIN, GLB, GOER, HEI, HUE, KRO, MER, MIE, M13, N60, N63, N67, N69, S7A, SCH, TIL, TOE, VG3, VMB, VVT, WHB, WUER, ZIN) January 19, 2026, 2:00 p.m. to 6:00 p.m.  

On Monday, 19.01.2026 between 2 and 6 p.m. the switches at WHB will be migrated to MSTP (Multiple Spanning Tree Protocol). During the migration, recalculations of the spanning tree may result in …
Thursday, 13 November 2025 09:55:21

Restriction of call forwarding and other features due to disruption of the main ISDN system

Resolved after 24h 18m
Thursday, 06 November 2025 06:34:37

VoIP phone malfunction: stuck in registration mode

Resolved after 437h 4m
Wednesday, 05 November 2025 08:00:07

Maintenance work VoIP system, 5 November 2025, 9:00 a.m. to 6:00 p.m.  

On 5 November 2025, 9:00 a.m. to 6:00 p.m., maintenance work will be carried out on the VoIP system. This may result in temporary interruptions (up to 10 minutes) – subject to unforeseeable events – …
Thursday, 23 October 2025 07:00:55

Maintenance: Update ACD-System, 23 October 2025, 9:00 a.m. to 6:00 p.m.  

On October 23, 2025, from 9:00 a.m. to 6:00 p.m., maintenance work will be carried out on the ACD system (contact center). During this time, agents from the Service Desk and Service Center Studium …
Friday, 26 September 2025 08:30:20

[solved] Issue: WebEx softphone on iPhone (iOS)

Resolved after 576h 19m
Wednesday, 24 September 2025 06:05:12

Disruption: Login Webex-Softphone and Cisco Portal

Resolved after 24h 43m
Wednesday, 24 September 2025 05:33:53

[solved] Disruption: Telephone availability of service desk

Resolved after 2h 56m of downtime

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